Return and exchange policy

At our store, we are committed to providing genuine, high-quality products.

Therefore, please note that returns or exchanges are only available in the following cases:

• Receiving the wrong product or one different from the order.

• The product has a defect.

Return and Exchange Conditions

1. You must contact us within 24 hours of receiving your order.

2. The product must be in its original condition, unused, unopened, and in its original packaging.

3. The returned product must match the details of the order registered with us.

Return and Exchange Procedure

• If an error or defect is confirmed, we will arrange for the product's return or exchange at no cost to the customer.

• The product will be inspected upon receipt, and then:

• The product will be replaced with an identical one, or

• A refund will be issued using the same payment method.

• The refund process may take varying amounts of time depending on the payment method and the card issuer.

Important Notes

• We do not accept returns or exchanges for any reason other than those listed above.

• Products that have been opened, used, or tampered with cannot be returned or exchanged.